If for any reason, you are not completely satisfied with your purchase, you can return the item(s) for a refund within 30 days of purchase.

To return an item purchased through our online store, please return in original packaging to:

Silverback Online
9 Langham Road
United Kingdom

To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please include your order confirmation and include your name, address, email address and contact telephone number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any refund will be processed back to the original payment method within seven days.